FAQ

Have Questions?

Here are answers to some of the most commonly asked questions we receive. If you do not find your answer here, simply contact us.

Can I buy Elevate Windows and Doors in a retail store?

Currently, Elevate Windows & Doors are only available through us or through one of our Authorized Distributors. For a list of our Distributors, please contact us.

The product I received are the wrong style/size/color. How do I exchange them?

We apologize for any mix up. Please call or contact Customer Support so we can get the correct product shipped out to you right away.

I am a homeowner and would like to use Elevate Windows and Doors in our new home.

Wonderful! Please have your builder or contractor contact us.

I am a Builder and would like to use Elevate Windows and Doors on a project.

Wonderful! Please call or contact us and we will connect you to our ordering process.

My company is interested in becoming a Distributor for Elevate Windows and Doors.

That’s wonderful. Please submit our Become a Distributor form to start the process.

I cannot locate the Instruction Guide for my product. How can I get another copy?

All of our product Installation Guides will soon be available for download online. In the meantime, please call or contact us so we can send you another copy right away.

What is Elevate’s Limited Lifetime Warranty?

Click here to download the Elevate warranty.

Where can I view the window energy ratings?

You can find the window energy ratings on the NFRC website here:
https://www.nfrc.org/certified-product-directory/

Is Elevate hiring?

We invite you to send us your resumé. Please visit our Careers page for information.